BetBeast Privacy Policy
At BetBeast, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access and use our services at betbeast.com. By registering an account, completing the BetBeast login process, or continuing to use our platform, you acknowledge that you have read and understood this policy. We are committed to handling your data responsibly and in full compliance with applicable data protection laws.
BetBeast is operated by FunGame LLC, registration number 4135 LLC 2025, with a registered address at Euro House, Richmond Hill Road, P.O. Box 2897, Kingstown, St. Vincent and the Grenadines. We hold a gaming licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros (licence ALSI-202508063-FI2). Arbitration matters are handled in Cyprus. As the operator of BetBeast Casino, we act as the data controller for all personal information we collect from you.
1. Information We Collect
When you register, interact with our platform, or contact us, we may collect the following categories of personal data:
1.1 Registration and Identity Data
- Full name, date of birth, and gender
- Email address, phone number, and residential address
- Username and password created during the BetBeast register process
- Government-issued identification documents (passport, national ID, driver's licence)
- Proof of address (utility bills or equivalent documents in Latin or Cyrillic script)
- Payment verification documents
1.2 Financial and Transaction Data
- Deposit and withdrawal history, including crypto transactions (BTC, ETH, USDT, and others)
- Payment method details (card information, e-wallet accounts, bank details)
- Currency preferences from our supported range: USD, EUR, AUD, CAD, NZD, NOK, and others
- Bonus redemption records, including BetBeast welcome bonus and BetBeast promo code usage
1.3 Technical and Usage Data
- IP address, browser type, device identifiers, and operating system
- Pages visited, games played, time spent on our platform, and betting activity
- Log data generated during your sessions on the BetBeast app or browser-based platform
- Cookies and similar tracking technologies (see our Cookies section below)
1.4 Communication Data
- Messages sent through our 24/7 live chat or to support@betbeast.com
- Responses to surveys, promotions, or marketing communications
- Records of any identity verification conducted via Skype video call
2. How We Use Your Information
We use the personal data we collect for the following purposes:
- Account management: To process your BetBeast sign up, verify your identity, and maintain your account in compliance with KYC (Know Your Customer) requirements.
- Service delivery: To process deposits and withdrawals, apply your BetBeast bonus, manage your participation in our Loyalty Club and VIP Elite Club, and provide access to our full games portfolio.
- Security and fraud prevention: To detect suspicious activity, prevent money laundering, and ensure that our platform is used only by eligible players in permitted jurisdictions.
- Regulatory compliance: To fulfil our obligations under applicable gaming regulations and our Anjouan licence conditions.
- Customer support: To respond to your enquiries and resolve disputes efficiently through our dedicated support team.
- Marketing communications: To send you information about BetBeast casino bonus offers, BetBeast free spins promotions, prize drops, and other relevant updates — where you have given consent or where we have a legitimate interest to do so.
- Platform improvement: To analyse usage patterns, optimise our website and mobile experience, and develop new features and services.
3. Legal Basis for Processing
We process your personal data on the following legal grounds:
- Contractual necessity: Processing is required to fulfil our obligations under the terms of service you accepted when completing BetBeast register.
- Legal obligation: We are required to collect and verify certain data to comply with anti-money laundering laws and our licensing conditions.
- Legitimate interests: We process certain data to protect our platform, prevent fraud, and improve our services.
- Consent: Where required, we will ask for your explicit consent — for example, before sending direct marketing communications.
4. Cookies and Tracking Technologies
Our BetBeast platform uses cookies and similar technologies to enhance your user experience, remember your preferences, and analyse site traffic. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). You may manage your cookie preferences through your browser settings; however, disabling certain cookies may affect the functionality of our platform. We use cookies to track your session data, support our security systems, and deliver personalised content — including relevant BetBeast bonus code offers and promotions.
5. Data Sharing and Third Parties
We do not sell your personal data to third parties. However, we may share your information in the following circumstances:
- Payment processors: We share necessary data with payment providers to process your transactions. Note that third-party payments are strictly prohibited on our platform.
- Game providers: Partners such as Pragmatic Play and BGaming may receive limited technical data necessary to deliver their games.
- KYC and compliance partners: We may engage third-party identity verification services to support our document-checking processes.
- Regulatory and legal authorities: We may disclose your data when required by law, court order, or regulatory request.
- Business transfers: In the event of a merger or acquisition, your data may be transferred to the successor entity.
6. Data Retention
We retain your personal data for as long as your account remains active and for a reasonable period thereafter, as required by our licensing obligations and applicable law. Please note that accounts become dormant after 12 months of inactivity, at which point an administrative fee of €10 per month applies. Even after account closure, we may retain certain records for audit, compliance, and legal purposes.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- The right to access the personal data we hold about you
- The right to request correction of inaccurate or incomplete information
- The right to request deletion of your data, subject to legal retention requirements
- The right to object to or restrict certain types of processing
- The right to data portability where technically feasible
- The right to withdraw consent at any time without affecting prior processing
To exercise any of these rights, please contact us at support@betbeast.com. We will respond to verified requests within a reasonable timeframe.
8. Data Security
We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our BetBeast casino platform operates with SSL encryption across all data transmissions. Access to personal data is restricted to authorised personnel only, and all staff are trained on data protection obligations. If you become unreachable for two weeks following a withdrawal request, your account may be locked as a security measure while we attempt to re-establish contact.
9. International Data Transfers
As an internationally operating platform, we may transfer your data to countries outside your jurisdiction. We take appropriate safeguards to ensure that any such transfers comply with applicable data protection requirements, including the use of standard contractual clauses or equivalent mechanisms where necessary.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. When we make material changes, we will notify you via email or a prominent notice on the BetBeast Casino platform. Your continued use of our services after such changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your data.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please do not hesitate to reach out to our dedicated support team:
- Email: support@betbeast.com
- Live Chat: Available 24/7 directly on our website
- Legal: FunGame LLC, Euro House, Richmond Hill Road, P.O. Box 2897, Kingstown, St. Vincent and the Grenadines
We are here to help and will always strive to resolve your concerns promptly and transparently.
Content updated: July 13, 2026